Feedback adds a perspective that is unavailable from inside an idea. It is useful when it refers to something observable, a shared criterion, and a possible next step. “I like it” or “it does not work” expresses a reaction but does not show what to learn.
Ask for and give useful feedback
Ask about a task: “What do you understand you should do first?”, “Where do you hesitate?”, or “Which part does not answer the need?” Lumen can show a fictional-data mock-up and observe how authorised participants start setup.
To give feedback, use situation, observation, effect, and question: “In the example, the term is not explained; I do not know which information to enter; could we define it or use plainer language?”
Close the loop
Classify findings as keep, adjust, investigate, or discard. Record what changes and what does not, with the reason; check the effect at the next review.
Exercise and suggested answer
Ask for feedback on a low-risk draft. If someone cannot tell whether a list is required, separate requirements and recommendations with clear headings and test comprehension again.
Common mistakes
- Asking for feedback when the decision is irreversible.
- Defending the solution before understanding the observation.
- Applying every comment without connecting it to the challenge.
Conclusion
High-quality feedback focuses on tasks, evidence, and next steps. In a review cycle, it makes creative practice sustainable.
Creativity Course: From Ideas to Solutions
Module 1: Understanding and Activating Creativity
- What creativity is and when it creates value
- Creativity in the professional environment
- Myths and realities about creativity
Module 2: How Creative Thinking Works
- The creative process as an iterative cycle
- Divergent, convergent, and lateral thinking
- Personal and environmental barriers
Module 3: Techniques for Exploring Alternatives
- Brainstorming: generating without judging
- Mind maps: visualising connections
- SCAMPER
- Lateral thinking: challenging assumptions
- Six hats: thinking from several perspectives
Module 4: From Challenge to Solution
- Identifying, defining, and reframing problems
- Generating alternatives for a defined challenge
- Evaluating and selecting ideas with criteria
- Prototyping, implementing, and learning
Module 5: Creativity Lab
- Guided workshop: collaborative brainstorming
- Guided workshop: building a mind map
- Guided workshop: redesigning with SCAMPER
- Case study: innovation in a technology company
- Case study: a creative solution in healthcare
