Improvement starts by observing behaviour, not by labelling yourself. Combine your perception, examples, and respectfully requested feedback.

For one week, record one conversation, text, and meeting: objective, audience, outcome, evidence of understanding, and adjustment. Rate listening, speaking, writing, coordination, and feedback with brief evidence. A low score signals a practice opportunity, not an identity.

Ask for focused observation: “Which part of my explanation was clearest, and what would have made the decision easier?” Ask permission and do not include other people’s sensitive data in your learning log.

• Feelings only. Link each rating to an example.
• Fixing everything. Choose one or two skills.
• Unfocused feedback. Ask a specific question.

1. Complete one rating with evidence.
2. Request feedback on an email’s clarity.

1. “The recipient made the requested decision without clarification” is evidence; “it went badly” is not.
2. Ask which part makes action and deadline easier or harder to find.

An evidence-based baseline supports a concrete, sustainable improvement plan.