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Module 1: Introduction to Change Management
Module 2: Assessment of the Impact of Technological Change
Module 3: Change Planning
Module 4: Communication and Participation
Module 5: Implementation of Change
Module 6: Evaluation and Sustainability of Change
Module 7: Case Studies and Exercises
Module 8: Additional Resources
Skills
Adaptability
Attention to Detail
Cross-Team Collaboration
Effective Communication
Creativity
Customer Experience
Change Management
Team Management
Project Management (Soft Skill)
Time Management
Innovation
Innovative Thinking
Leadership
Analytical Thinking
Critical Thinking
Results Presentation
Media Relations
Conflict Resolution
Problem Solving
Storytelling
Decision Making
Working Under Pressure
Teamwork